In the event of cancellation, we retain a pro-ratio portion of the rental fee as follows:
1. 50% of the total rental fee if the cancellation is notified 31 days
or more before the start of rental period;
2. 100% if cancellation is notified during the 30 days before the start of rental period.
A travel insurance with trip cancellation clause is strongly recommended, but not an obligation.
See the Terms & Conditionspage for full details to this effect.