Welcome to our knowledge base. To find what you're after, use the search box below or choose a category to view listed questions.
Search the Knowledgebase
Browse by Category
View Questions by Category
There are no sub categories
Usage
There were 5 questions found in this category:
Can out-of town friends stay with us?
You are not allowed to exceed the number of people that you agree on in your contract, or the number of people that the apartment can take. Should you have extra guests, and should you be in an apartment that can still accommodate them, you'll be charged for extra sheets and towels. See our Serv ...
Do you provide a computer for Internet use?
No. We tried this and it was a real mess. You'll need to bring your laptop with you. Most of our properties have WIFI connections. For those few that don't, you'll receive full instructions on how to connect to the Internet. Soon, all of apartments will be WIFI-enabled.
Who takes care of cleaning before and after we leave?
The apartment should be clean and ready for your arrival, unless you arrive earlier than the contracted check-in time and the cleaning is still being performed. We don't ask you to clean the apartment before you leave, but we ask that you keep it clean during your stay. For, you are expected to ...